Shopping for a vehicle under the best of circumstances can be trying. I was shopping under stressful conditions, a family member having been involved in an accident that totaled my previous vehicle. Fortunately for me Claudia was the salesperson who greeted me when I arrived on the lot. Over the next two days she spent hours researching and showing me vehicles I was interested in. Her empathy for my situation was like a lifeline. I cannot commend Henry Curtis Ford enough for having her on their staff. She drove me around to look at vehicles, knew or found out answers to all of my questions and never, ever made me feel pressured at any point in time. The day after I had purchased the vehicle of my choice Claudia called to inquire how my family was. She did this on her day off. The following day (also her day off) she tracked down missing manuals and a spare key and hand delivered them to my house. She is the most caring, warm hearted sales person I have ever had the pleasure of meeting, not at all like the pushy car sales personnel that I have had to interact with in the past. To Henry Curtis Ford I say that you should look to Claudia as an example of how a kinder, gentler personality can inspire someone like me to take the time to write a positive review of her, which is also a positive reflection of your company. To any potential customers I urge you to request Claudia's help with your next purchase!!